iFeedback
Valoración y comentarios sobre la experiencia de compra
- -25,00 €

































Transmite confianza a los usuarios mostrando comentarios reales de tus clientes sobre el servicio ofrecido por tu tienda.
Con este módulo de PrestaShop puedes añadir la valoración de tus clientes sobre la experiencia de compra en tu tienda Online.
Puntuaciones y opiniones de nuestros clientes


































Conoce más de cerca nuestro modulo y compra seguro.
⭐ ¿Qué es el módulo iFeedback para PrestaShop?

El módulo iFeedback, permite a tus clientes valorar el proceso de compra en tu eCommerce, así como automatizar la recepción de las opiniones y mostrarlas en tu tienda Online.
Este módulo gestiona el envío del email, la recepción de la opinión del cliente, así como la moderación de los comentarios por parte del administrador de la tienda.

Funcionalidades del módulo de valoraciones iFeedback
A continuación te detallamos algunas de las principales características de este módulo:
Automatiza la gestión de opiniones
Gracias a iFeedback podrás automatizar el envío de solicitudes de opinión a tus clientes una vez hayan comprado alguno de los productos de tu tienda Online o algún servicio.
Ofrece recompensas por las reviews
Establece un sistema de recompensas por el hecho de participar. Gracias a esta funcionalidad podrás incentivar a tus clientes, por ejemplo, con un cupón de descuento en su próxima compra.
Personaliza las solicitudes de opinión
Las plantillas de email que utilices para que tus clientes te escriban su opinión, podrán personalizarse por completo. De este modo, podrás incorporar tus colores corporativos o algunos elementos distintivos que consideres claves. Así, sabrán en todo momento, de dónde viene ese correo electrónico. Se trata de una forma de potenciar el branding.
Sistema reCAPTCHA
Integrado sistema reCAPTCHA para evitar envíos de spam o comentarios ofensivos (manualmente o a través de Captcha).
Integración de filtros de spam
El spam no va a ser un problema para ti con este módulo. Y es que incorpora distintos filtros, un ReCaptcha incluido, que minimiza al máximo la posibilidad de enviar de manera automatizada opiniones a tu plataforma. Además, gracias a esta funcionalidad podrás evitar los comentarios ofensivos.
Integración de widgets visuales
iFeedback te permite crear widgets para implementarlos en los laterales de la tienda online. Así tus clientes podrán saber la nota media de ese producto, algunas opiniones del mismo o si lo prefieren, ver todas las referencias de ese producto.
Uso de Widget
Puedes usar el Widget lateral para mostrar la media de opiniones, dando acceso a la página principal de opiniones donde podrás verlas todas o el Widget de columna para mostrar opiniones aleatorias.
Da una única respuesta a los comentarios
También podrás disfrutar de la posibilidad de dar una respuesta única a los comentarios de tus clientes, así como de elegir si prefieres que la aprobación de los mismos se lleve a cabo de manera automática o manual.
Gestor de traducciones integrado
Simplemente haciendo clic en la pestaña “Traducir” el programa permite que puedas realizar fácilmente traducciones al idioma que quieras.
Editor Javascript & CSS
Desde la misma configuración vas a poder sobre-escribir/agregar reglas de CSS y Javascript, sin necesidad de editar ficheros en el módulo.

Un poco más de iFeedback
¿Por qué utilizar el módulo iFeedback para añadir comentarios y reseñas?
Existen muchas razones para utilizar iFeedback, las más destacadas son:
➤ Transmite confianza a tus potenciales clientes
Mostrar las opiniones de tus clientes en tu tienda Online, ofrece más confianza y seguridad a los nuevos usuarios y en consecuencia, facilita que acaben comprando los productos de tu eCommerce.
➤ Permite filtrar las opiniones y comentarios
Estas opiniones son filtrables por los clientes y de esta forma, pueden ver las más positivas o negativas, así como las más recientes o las más antiguas. Gracias a esta funcionalidad, tu eCommerce ofrece una alta transparencia a los usuarios.
➤ Fácil instalación y manejo
No requiere edición de código ni es necesario que tengas conocimientos de programación, ya que tanto la instalación como la administración, se hacen desde el panel de configuración. Tus clientes pueden acceder a sus opiniones, y crear otras nuevas mediante un enlace en su panel de la cuenta, también podrán ver en cada opinión, los productos comprados en cada ocasión.
➤ Personalización
iFeedback además, te permite insertar los tags necesarios en tus fichas de producto para habilitar los rich snippets de Google. De esta forma, tus resultados de búsqueda en Google destacarán por encima de los demás. Puedes añadir estrellas, número de valoraciones y la nota media.
Historial de versiones
- Bug: - #IFB: An error in calculating the average store rating has been fixed when an opinion is approved from the email sent to the administrator. - #IFB: Fixed error that was displayed in the footer of the product. - #IFB: Fixed a bug that showed the company logo in the emails that are sent from the module on some platforms. - #IFB-I7: Fixed a bug that duplicates the comment when saving a feedback. - #IFB-I9: Improved the performance of the save feedback functionality. - Compatibilities: - #IFB: Compatibility with PrestaShop 8.
- Bug: - #IFB-I5: Error with Google rich snippets on the feedbacks page: The object type of the 'author' field is not valid.
- New feature and improvement: - #IFB-255: Implementation of google rich snippets with JSON-DL for compatibility with PrestaShop versions 1.7.8.0 onwards.
- Bug: - #IFB-267: "My feedbacks" section: It does not allow you to edit the feedback of a product if the customer has not purchased it. - #IFB-257: The module does not show the stars in the product thumbnails in some templates. - #IFB-252: The module does not update the average rating of the store after importing the feedbacks through the CSV. - #IFB-251: The Customer and Order links in the feedbacks list are not redirecting correctly. - #IFB-249: Error with Google Rich Snippets on the product page. - #IFB-178: Internet Explorer: The module does not show the stars in the product thumbnails. - New feature and improvement: - #IFB-266: Option Show order feedbacks on the product page. - #IFB-48: Send email to customer when admin responds to feedback.
- Bug: - #IFB-234: It does not allow configuring carriers managed by modules in the option 'Configure the days number by carrier'. - #IFB-232: Does not show existing feedbacks in module configuration after filtering, although there are logs. - #IFB-226: Failed to import when feedbacks or responses contain apostrophes. - #IFB-220: Special character encoding error when exporting feedbacks. - #IFB-214: Multi-store: It does not allow to configure the home block icon per store. - #IFB-212: The information saved in the option 'Configure the days number by carrier' is deleted when modifying the information of a carrier. - #IFB-142: Does not show records on feedbacks page when 'Feedback to show' option is empty. - #IFB-119: Error saving icon in home page layout. - #IFB-111: It allows enabling the 'Anti-spam (Captcha)' option without entering a value in the 'Site key google' option. - #IFB-44: Displays inactive languages in the language list of the feedbacks page. - #IFB-2: Displays wrong total reviews in Google's rich snippets on the product page. - New feature and improvement: - #IFB-216: Optimization in the import of feedbacks from the 'Import - Export' tab. - #IFB-211: Convert reviews from 10 to 5 stars when importing and exporting. - #IFB-191: Option to display product reviews in tabs or in a block in the footer. - #IFB-177: Visual improvement of feedbacks in the left column. - #IFB-123: Option 'Include Bootstrap'. - #IFB-104: Show the combination of the purchased product in the feedbacks list. - #IFB-48: Notify the customer when they receive a response to a feedback. - #IFB-35: Improvement in the responsive design of the module. - #IFB-1: The feedbacks option for the store is removed. - Compatibilities: - #IFB-224: Revws - Product Reviews - v1.2.1 - DataKick: Migration of feedbacks. - #IFB-204: Theme Panda: It does not show the stars of the products in the list of categories when the infinite Scroll option is activated.
[-] FIX: Bug when importing the feedbacks, new separator is added for the CSV. [-] FIX: In the list of products it was showing the average rating of the store not the one of the product. [-] FIX: The score and total feedbacks of the products on Google were wrong.
[+] ADD: 'See more' button is added to show 5 in 5 the opinions of the product, thus optimizing the load time of the product page. [+] ADD: Added compatibility with 'panda' template. [-] FIX: Error with hook BackOfficeHeader, did not allow to configure some modules that use javascript. [+] ADD: Module compatibility: Yotpo. [*] MOD: Facebook management is improved at the API level. [*] MOD: Modified to show the floating button as long as the store has at least one approved opinion. [*] MOD: User guides are updated. [*] MOD: The list of opinions is modified to visually improve the drop-down that is shown when passing over the arrow after the stars since the texts were visible outside the container. [-] FIX: Fixed bug, when importing the opinions in the module did not add the name of the client. [-] FIX: It was not possible to navigate in the guides correctly. [-] FIX: Problem saving general settings. [-] FIX: Problem when sending emails. [-] FIX: The name of the clients did not matter when importing module comments: ProductComments. [-] FIX: The number of stars and comments on the product page is displayed correctly. [-] FIX: The number of comments in the product thumbnail is displayed correctly. [-] FIX: Language selector is displayed on the rating page only when there is more than one active language. [-] FIX: Improvement in the slider when displaying the comments. [-] FIX: When sending the emails, if you have a configured order status, it does not validate that this configured state is the current status of the order, the module only validates that the order had that status. [-] FIX: Visibility problem in the grid view of the products. [-] FIX: In multitasking when sending emails requesting the opinion to the client from 'All stores', in the content of the mail the duplicate products are sent. [-] FIX: Problem resposive when displaying comments on the home page. [-] FIX: Problem with the titles of the pages.
[*] MOD: Changes of the PrestaShop version 1.6 apply. [*] MOD: Update user guide. [-] FIX: Visual problem of stars in the product list.
- New version for PrestaShop 1.7
- Bug: - #IFB-I4: Error saving coupon settings without entering a name. - #IFB-I6: Error with Google rich snippets on the feedbacks page: The object type of the 'author' field is not valid.
- Bug: - #IFB-268: "My feedbacks" section: It does not allow you to edit the feedback of a product if the customer has not purchased it. - #IFB-253: The module does not update the average rating of the store after importing the feedbacks through the CSV. - #IFB-258: Internet Explorer: The module does not show the stars in the product thumbnails. - New feature and improvement: - #IFB-266: Option Show order feedbacks on the product page.
- Bug: - #IFB-236: It does not allow configuring carriers managed by modules in the option 'Configure the days number by carrier'. - #IFB-227: Failed to import when feedbacks or responses contain apostrophes. - #IFB-213: The information saved in the option 'Configure the days number by carrier' is deleted when modifying the information of a carrier. - #IFB-163: Visual error in some templates when pressing the 'See more' button on the product page. - #IFB-143: 'Show random feedbacks' option does not work. - #IFB-141: Does not show reviews when 'Feedback to show' option is empty. - #IFB-129: Option 'Character limit for feedbacks' does not work correctly. - #IFB-127: Displays inactive languages in the language list of the feedbacks page. - #IFB-120: Allows you to install the module in PrestaShop 1.7. - #IFB-117: 'General' criterion repeated in multi-store. - #IFB-114: Warning when entering a product page without reviews when debugging mode is enabled. - #IFB-110: It does not allow to send an opinion with the 'Anti-spam (Captcha)' option enabled. - #IFB-21: Error saving icon in home page layout. - #IFB-2: Displays wrong total reviews in Google's rich snippets on the product page. - New feature and improvement: - #IFB-237: Notify the customer when they receive a response to a feedback. - #IFB-225: Show the combination of the purchased product in the feedbacks list. - #IFB-217: Optimization in the import of feedbacks from the 'Import - Export' tab. - #IFB-210: Convert reviews from 10 to 5 stars when importing and exporting. - #IFB-186: Option to display product feedbacks in tabs or in a block in the footer. - #IFB-184: Improvement in the responsive design of the module. - #IFB-105: Option to restrict the number of feedbacks per customer on a non-purchased product. - #IFB-103: Design and structure change on the 'My feedbacks' page. - #IFB-100: Performance optimization of the store feedbacks page. - #IFB-99: Optimization of the performance of the page 'My feedbacks'. - #IFB-98, #IFB-97: Improved performance of the product page. - #IFB-88: Performance improvements in the feedback list of the module settings. - #IFB-74: Visual improvement of opinions in the left column of the store. - #IFB: Performance improvement by showing the stars in the product list. - Compatibility: - #IFB-247: Template: MegaShop - v1.9.3 - Design by templatin. - #IFB-73: adpmicrodatos - v2.2.5 - Adalop.
[-] FIX: The score and total feedbacks of the products on Google were wrong. [-] FIX: Bug when importing the feedbacks, new separator is added for the CSV. [-] FIX: When the option 'Show feedbacks of product in the Feedbacks page' is desactivated, the product feedbacks are not shown in the product list.
[+] ADD: 'See more' button is added to show 5 in 5 the opinions of the product, thus optimizing the load time of the product page. [+] ADD: Translations of the mail are made to Romanian. [*] MOD: Changing the way you post comments on Facebook. [*] MOD: Modify the module so that the floating button is shown as long as the store has at least one approved opinion. [*] MOD: Updating guides and images. [-] FIX: Fixed bug, when importing the opinions in the module did not add the name of the client. [-] FIX: Fixed bug when the store has many products and wanted to edit the product of the opinion took a long time and fried. [-] FIX: Problem when sending emails. [-] FIX: Compatibility with yotpo module import. [-] FIX: Fixed bug when migrating comments from the module 'productcomments', did not save the name_customer. [-] FIX: Fixed bug when sending mail to the client, the last name was not sent since the html was saved incorrectly. [-] FIX: Problems are solved when updating the module from very old versions. [-] FIX: No language selector is displayed when there is only one comment active in the store. [-] FIX: When sending the emails if you have a configured order status, it does not validate that the status is set to be the current status of the order, the module only validates that the order has had that status.
[+] ADD: If a product has no qualification, the qualifications of the orders in which the product was purchased are searched and the average rating is shown in the list of products. [*] FIX: Fixed bug found in some stores, letting save criteria ratings in 0.
[*] MOD: Improvements in the creation of the discount coupon. [*] MOD: Minor improvements in the aesthetic part. [-] FIX: Allows to save the comments without a star rating. [-] FIX: It did not show the tooltip when doing the page. [-] FIX: Solution to import comments.
[+] ADD: Now it is possible to create qualification criteria. [+] ADD: It allows to export and import comments and opinions of the module. [*] MOD: Visual improvement of the opinions carrousel. [*] MOD: Update user guide. [-] FIX: It did not show the name and surname fields in the opinion mode.
[+] ADD: Option to disable floating button on mobile. [+] ADD: Option to display the customer name who commented [*] MOD: User manual update. [-] FIX: Problem encountered when giving coupons to customers [-] FIX: Problem found when migrating comments from other modules [-] FIX: Problem saving email templates content, did not save HTML [+] ADD: Added functionality to add or edit the product associated to feedback
[+] ADD: It is now possible to send emails to certain client groups. [+] ADD: Option to allow or not discounts can be accommodated. [+] ADD: Option to restrict commenting products if the customer has not purchased it. [+] ADD: Russian and Ukrainian translation. [*] MOD: User manual update. [-] FIX: Correction of minor problems of code and design. [-] FIX: Solution to Yotpo comment migration problem. [-] FIX: Problem solving in Google Snippets by Categories, Manufacturers and Suppliers.
[*] ADD: Loading in the module configuration. [-] FIX: Problem installing module prestashop 1.5 versions.
